Privacy Policy

Last Updated: September 2026

At SARAL TECH SOLUTIONS ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://saraltechsolutions.com or communicate with us through our official messaging channels, including WhatsApp Business.

1. Information We Collect

We may collect information about you in several ways:

Contact Information: Name, phone number, email address, and company name when you submit inquiries or contact us.
Communication Data: Records and transcripts of conversations held via WhatsApp, phone, or email to facilitate project discussions and client support.
Technical Information: IP address, device type, browser information, and usage patterns gathered via standard server logs.

2. WhatsApp Communication & Consent

        By contacting us through WhatsApp or opting in to receive communications from SARAL TECH SOLUTIONS, you consent to receive direct service updates, quotes, technical alerts, and support messages on your mobile number.
      

We strictly adhere to WhatsApp's Business Messaging Policies:

We will never send unsolicited spam messages.
We do not sell, lease, or share your WhatsApp contact details with third-party marketers.
You can opt-out at any time by replying "STOP" or contacting us directly to remove your phone number.

3. How We Use Your Data

To provide, manage, and maintain custom web, mobile, and software services.
To respond promptly to your queries, customer support, or quotation requests.
To send important billing notifications, service renewals, and project updates.
To ensure system security, prevent fraud, and comply with legal obligations.

4. Data Protection & Security

We implement standard technical and organizational security measures to protect your personal details against unauthorized access, loss, or alteration. All communication data sent via WhatsApp is end-to-end encrypted under Meta's platform infrastructure.

5. Sharing of Information

We do not share your personal information except:

With trusted third-party service providers (such as cloud hosting, payment gateways, and Meta/WhatsApp infrastructure) necessary to deliver our services.
When required by law or in response to valid legal requests from public authorities.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

SARAL TECH SOLUTIONS
Email: hello@saralit.com
Phone: +91 98603 99238 / +91 87934 30456
Address: Sangli, Maharashtra, India – 416416